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Important: Database Recovery & Service Update

Black

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1. no daily backups?
2. what have you done to make sure this doesn't happen again?
3. what was the root cause for data corruption?
chill-dhondu.gif
 
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rajeev13

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Dear XF Community,

We’re writing to inform you that on 31/05/2025, our monitoring systems detected data corruption in the forum database. To protect the integrity of your information, we immediately:

  1. Isolated the affected database,
  2. Restored from a clean backup (taken on 27/05/25 at 3:40PM),
  3. Rolled back all changes made after this backup.

What this means for you:​

  • Any posts, profile updates, or interactions made between 27/05/25 and 31/05/25 were unavoidably lost.
  • The forum is now stable and fully operational.

Why did this happen?​

Unexpected server conflict.

We sincerely apologize for the disruption. Losing your contributions is unacceptable, and we’re implementing these measures to prevent recurrence.

Need help?​

If you’re missing critical content or have questions feel free to:
→ Contact me via Direct Message
→ Reply to this thread

Thank you for your patience as we strengthen our systems.

Sincerely,
XForum Admin Team
हृदय की गहराइयों से आपका आभार, जीवन जैसे पुनः लय में आ गया हो ऐसी अनुभूति हो रही है।
 
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Black

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Black

From India
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हृदय की गहराइयों से आपका आभार, जीवन जैसे पुनः लय में आ गया हो ऐसी अनुभूति हो रही है।
Kuch jada hi uttejna hai :D
 

rhyme_boy

Well-Known Member
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Backups are taken daily but the server was crashing again and again so the system wasn't able to complete the backup. I still have the database with me, if someone want any backup of their post/thread, I can provide the details.
Root cause was server crashing due to DDOS and the server was updating at the same time(automated). I turned it off now. Also we have switched to new server now
Awesome....that DDOS attack was an unfortunate event... but thanks and kudos to all of staff and admins who put their efforts to bring this forum on the table back up.
 

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